01 / Terms of use
Using ForgeWorks
ForgeWorks is a division of Mechanic's Garage. The app, Field Journal, written programs, cohort rooms, lessons, recordings, assignments, and related materials are provided for personal use by the purchaser. Program access may not be shared, resold, copied, or redistributed.
ForgeWorks provides educational training and accountability. It is not medical care, therapy, legal advice, financial advice, crisis care, or a substitute for a qualified professional. You remain responsible for your decisions, actions, safety, and results.
Program curriculum is available indefinitely to the purchasing account unless access is terminated for misuse, unlawful activity, unauthorized sharing, or conduct that materially harms another participant or the service. Cohort rooms are available during the cohort and for 30 days after completion, after which the room and its messages are removed.
02 / Purchase and refund policy
Digital programs
A purchaser may request a refund within 48 hours of purchase. Approved refunds are reduced by nonrecoverable payment-processing fees. After 48 hours, the digital curriculum is considered delivered and its purchase price is not refundable.
Guided programs
After the initial 48-hour period and before the cohort begins, a participant may withdraw from the guided portion. Any refund is reduced by payment-processing fees and the current price of the included self-guided curriculum. Once the cohort begins, any refund or withdrawal accommodation is at ForgeWorks' discretion.
If ForgeWorks cannot deliver the guided cohort, the guided portion will be refunded, less nonrecoverable processing fees and the price of the delivered self-guided curriculum.
Field Journal subscription
The Field Journal renews automatically each month until canceled. Cancellation stops future renewals and does not retroactively refund time already purchased. After cancellation, journal content becomes unavailable in the app, but the account remains available for data export.
Payment options
Programs may be paid in full through Stripe. Where offered by Stripe, Klarna may be available for qualifying program purchases. ForgeWorks does not manage separate installment plans.
03 / Guided cohorts
Calls, participation, and recordings
Cohort start dates and recurring call times are selected after the cohort fills. Participants receive the complete curriculum when access is granted. A scheduled session counts as delivered when the live call is hosted. If ForgeWorks reschedules a call, it will be moved rather than removed from the program.
Calls may be recorded and shared with that cohort through an external unlisted link. ForgeWorks does not promise that an unlisted recording link will remain private if a participant independently saves or shares it. Participants must not redistribute cohort conversations, messages, links, or another member's personal information.
Video or audio containing another participant's voice or image will not be used in public training, promotional material, or social content without that individual's permission. Segments containing only the facilitator's voice and image may be reused.
Participation is the member's responsibility. Missing a live call does not make the session undelivered when the call occurred and the cohort received access to the recording.
04 / Privacy
What ForgeWorks collects
ForgeWorks may collect your name, email address, login credentials, purchases, subscription status, program access, lesson progress, cohort membership, cohort messages, notification preferences, and the journal or assessment information you choose to enter.
Payment card and financing information is processed by Stripe and, where selected, Klarna. ForgeWorks does not store full payment-card details. Email delivery and account communication may be handled through MailerLite. The service is hosted using third-party infrastructure, including DigitalOcean. Limited, sanitized technical analytics may be used to understand performance and errors; private journal entries, cohort messages, credentials, and payment details are not intentionally sent as analytics content.
ForgeWorks uses this information to operate accounts, provide purchased access, deliver training and cohort features, send necessary account messages, provide occasional ForgeWorks email updates, prevent misuse, and improve reliability. Information is not sold.
You may export your journal data from the Account screen. You may request help with account information through the Support link in the app. Some transaction, security, and legal records may be retained where reasonably necessary.
Use of cohort chat does not create confidentiality comparable to a licensed professional relationship. Do not post information you are not willing to share with the other members of your cohort.
05 / Contact
Questions or requests
Use the Support option inside the ForgeWorks app for account, access, billing, privacy, or technical questions.
Effective October 24, 2026. These policies may be updated as the service changes. Material changes will apply prospectively and will be posted on this page.